Refund policy
Thank you for choosing SnoreSlayer as your partner in improving your sleep quality. We strive to provide you with high-quality products that meet your needs and expectations. However, if for any reason you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.
30-Day Money-Back Guarantee
We stand behind the effectiveness and quality of our products. If you are not satisfied with your purchase, you may request a refund within 30 days of receiving your order. To be eligible for a refund, the item must be in its original condition and packaging, with no signs of wear or damage.
How to Request a Refund
To initiate a refund, please contact our customer support team at info@snoreslayer.com. Provide your order details and the reason for the return. Our team will guide you through the process and address any queries you may have.
Refund Processing
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within a few business days.
Non-Refundable Items
Please note that some items, such as used or damaged products, may not be eligible for a refund. Additionally, for hygienic reasons, certain products like mouth tape and nasal strips are non-refundable once opened, unless they are defective.
Return Shipping
Customers are responsible for return shipping costs unless the product is faulty or damaged upon receipt. We recommend using a trackable shipping service for return shipments to ensure safe and timely delivery.
Damaged or Defective Products
If your item arrives damaged or defective, please contact us immediately. We will provide instructions for returning the product, and we will cover the return shipping costs for such cases.
Contact Information
If you have any questions or need further assistance regarding our refund policy, please reach out to us at:
SnoreSlayer
Email: info@snoreslayer.com